The Coaching Question
“What’s getting in the way?”
When to Use This Question
When a teacher or leader is struggling to make progress but isn’t sure why.
When someone repeatedly expresses frustration but hasn’t identified a clear barrier.
When a team is stalled in implementing a change or initiative.
When coaching someone who feels stuck but hasn’t explored underlying obstacles.
The Problem This Question Aims to Solve
Many educators and leaders experience hidden barriers to progress—mental, emotional, structural, or logistical. Instead of focusing on symptoms, this question helps them surface the real issue preventing movement forward. It encourages self-reflection, problem-solving, and a shift from frustration to action.
The Research Behind It
Kegan & Lahey’s Immunity to Change (2009) – People resist change not just due to lack of skills, but because of competing commitments and underlying fears. Identifying what’s in the way allows for deeper growth.
Cognitive Behavioral Theory – Many perceived obstacles are tied to thinking patterns rather than actual external barriers. Recognizing these helps reframe challenges.
Systems Thinking (Senge, 1990) – Barriers in schools are often systemic. Identifying personal vs. structural challenges allows for more strategic solutions.
Example Application in Coaching:
Scenario: A teacher wants to improve student engagement but keeps reverting to lecture-style teaching.
Coach’s Response: “What’s getting in the way?”
Teacher’s Reflection: “I guess I’m afraid that if I try something new and it flops, I’ll lose control of the class.”
Next Steps: The coach could support the teacher in planning small, low-risk changes that increase engagement while maintaining classroom structure.
Additional Questions to Deepen the Conversation:
“What’s the biggest challenge you’re facing right now?”
“What would need to change for you to move forward?”
“Are these barriers real, or are they assumptions?”
Final Reflection for Coaches and Leaders:
Most obstacles aren’t permanent—they’re problems waiting to be named and addressed. By asking this question, we shift from frustration to clarity, helping educators and leaders unlock solutions that move them forward.