The Listening Gap
Why what you hear isn’t always what they said
“They never listen.”
It’s a phrase we’ve all heard before—or maybe even said ourselves. A teacher vents to a colleague after a leadership meeting. A parent walks away from a conference frustrated. A student shrugs off a conversation because, deep down, they don’t believe their words will change anything.
As a school leader, you might think, That’s not tru…
